We will reply during working hours,

and usually within two days at the latest if it is a holiday.

If you do not receive a reply, please check your junk mail or message/call again. Thank you.

If payment has been made but some products are out of stock, we will contact you via email whether you want to cancel the order or issue a partial refund.

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If the order is not out of stock, the shipping time will be approximately 3-5 working days after payment is confirmed.